In the context of the contemporary global business environment the role of social media has increased drastically.
In the traditional perspective the business environment was highly stable in nature, where the majority of the corporate entities operated in a homogenous environment. In the current scenario the business sector has expected a vast amount of changes with various factors.
The companies now have to develop the skills and the capabilities to cater the interests of the global consumer market, that is why SAAG systems have the facilities to integrate with Skype , Telegram and Facebook Messenger to get the business status on day to day basis, the customers can get the updates via smartphones as well as browsers.